We can exchange and return all items within 30 days of delivery as long as it's in brand new condition and original packaging.
FAQs
The back of the pendant can be engraved. We do not offer custom engraving, this can be done at your local pet or hardware store.
Yes, each pendant comes with 2 jump rings and 2 split rings, it can be attached to any collar.
Yes, we customized and tested the size, weight, shape and durability with your dog's safety and comfort in mind.
Each letter pendant weighs between 9-12 grams, about the weight of 2 U.S nickels.
The letter pendant is gold plated four times. It should not fade if you take care of it. Do not expose the pendant to salt and chemicals.